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X61 T7300 120GB | 
 enlarge | Brand: Lenovo
Category: Personal Computer
This item is no longer available
Rating:  7 reviews
Color: Black
Media: Personal Computers
Autographed: No
Memorabilia: No
Operating System: Microsoft Windows Vista Business
CPU Manufacturer: Intel
CPU Speed: 2
System Bus Speed: 800
System Memory: 1000
Memory Type: DDR2 SDRAM
Floppy Disk Drive: None
Native Resolution: 12.1
Modem: Fax / modem
Display Size: 12.1
Shipping Weight (lbs): 6
Dimensions (in): 9.8 x 9.6 x 4.8
Warranty: 1 year warranty
MPN: 76754KU
Model: 76754KU
UPC: 883609254841
EAN: 0883609254841
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| Features:
| | 2.0 GHz | | | Intel Core 2 Duo (Dual Core) | | | Computer- Notebook |
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| Editorial Reviews:
Product Description
ThinkPad X Series is ideal for on-the-go users who need an ultrathin, ultralight notebook but refuse to sacrifice quality, durability or performance. The ThinkPad X61 offers new battery control features to help you work unplugged longer as well as advances in security.This notebook features Intel Active Management Technology (iAMT).
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| Customer Reviews: Read 2 more reviews...
 Lenovo is not IBM. BEWARE. December 14, 2008
VL (US, UK, BC)
Your warranty may be useless. This is how Lenovo does business. I have owned several IBM Thinkpads and have several client groups with them as well, all sturdy and reliable performers.
Since the transition, I have had three Lenovo's, one with a three year warranty. These last three Thinkpads went dead within a a few days to a few weeks and the third had a keyboard that fell apart in addition to multiple usage problems, both s/w and h/w. Having been forced to do the diagnostics myself due to lack of customer service and adequate tech support, I learned and told the techs exactly what the problems were. They amounted to poor build and quality control both on s/w and h/w. This was done within the first week of each machine.
For three years I tried to get Lenovo resolution. I was repeatedly transferred around, even eventually to a person at IBM, as the first one was sold during the transition. THAT "single point of contact", after several months of calls with no forward motion, told me he would call me back after his family holiday, which was clearly more important than my patient advocacy and small business consultancy continuity. Of course there was no call back from the Lenovo contract employee at the IBM office and no other person to handle the quality and warranty issue of a new machine. The best they offered was a refurbished machine, which I should pay for prior to shipping and wait for a refund, or send in for repair and wait 2-6 weeks for a response, which according to the "single point of contact" would undoubtedly be a refurbished/used unit. The warranty called for hot swap repair or return/replacement within thirty days (authorization required). This is to replace a machine that was reported as bad within four days of receiving, that cost over 2,000usd. Threeeeee tiiiiimes.
Lenovo sucks. Try ASUS. Lenovo has been trying to keep pace and has been subverting ASUS technology ideas to do so for nearly two years that I am aware of. ASUS makes a better machine with a better warranty that is actually honored; better built, more rugged, pretty and green than most, with something for everyone. Most importantly, ASUS keeps working. When it doesn't perform perfectly or if you want to tweak the system, it is easy to find online, telephone and local support. If you are not getting an answer locally, it is not too difficult to get to the support lines or even corporate to resolve the issue. Not the case with Lenovo.
By the way, I am still sitting here with two bad Lenovo's now that the two and three year warranties have expired without even minimal support from Lenovo. Like many, I too, have contacted the FTC and AG.
The poor quality is in fact indicative of Lenovo and it's business and manufacturing processes, which are not indicative of IBM or its original or leftover stock of Thinkpads, some of which Lenovo still has. You were lucky if you got a reasonably well working product, or even replacement parts sent if you had an "overnight service" warranty (where people have generally been made to sit for hours with telephone tech support and essentially perform repairs themselves, or simply bury the expensive machine if possibly needed parts are not in stock - there are rarely authorizations for return or replacement). After fifteen years of Thinkpads, I give up. The transition to Lenovo has left an indelible black mark on the products, from poor quality control and lack of appropriate customer service to abandonement of warranty. Many complaints have been made regarding the failure to uphold warranty contracts in the last two years.
 Great product, but awfull service July 13, 2008
Gregory Yankelovich (San Francisco, CA USA)
I purchased my X61 about 8 months ago and had nothing, but a good experience with it. However getting it was another story - new Lenovo owners are going to destroy an excellent brand, if they continue to treat their customers like they treated me. I needed a light, but powerful notebook, and had a lot of good experiences with Lenovo machines in the past. I configured and ordered pc on Lenovo site with extended support and warranty to the tune of over $2,000, and they indicated 2 weeks shipping, which was a week too late for me, but I agreed. However after 2 weeks, they just changed the date on-line without notification to extend the shipping another two weeks. After numerous and not very productive calls to the company, I have canceled my order and recommend buying configuration you can find in stock at a reputable retailer. That what I did.
Love the product - hate the company. I have 2 Lenovo notebooks, but probably will not buy another one from them.
Terrible Customer Service February 6, 2008
M. Nguyen (Texas- USA)
2 out of 7 found this review helpful
Be prepare for extremely poor customer service. Empty promises after empty promises and they will even hang up on you- the audacity! I'm paying over $1,000 for a laptop; I'm paying these guys good money to hang up on me? It just didn't make sense.
Yes, I like the ThinkPad X61, but I was sure as hell wasn't going to pay over a grand and getting hanged up by a rep.
worst machine I've ever owned January 8, 2008
Joshua A. Wilon
1 out of 5 found this review helpful
I've had an X61 since September. In that time my machine has had 2 system crashes, resulting in it spending the majority of the time either at the repair facility, in transit, or in the tedious process of reloading all of my files and software. The technical support people won't tell me what the problem is, so I can only assume it will happen again when it comes back. Aside from that, it has been never been stable. It has been a complete waste of money and waste of time.
Great ultra portable from IBM(Lenovo) October 18, 2007
I. Alam (Alexandria, VA USA)
12 out of 12 found this review helpful
Well I was on the market for an ultra portable after owning a bulky Dell Inspiron 6000 (7.5lbs). I was hesitant at first about buying from Lenovo due to alot of quality control issues surfacing after the split from IBM and build dates taking over 30 full days (thinkpads specifically, not thinkcentre desktops). After reading some reviews on some sites, I still decided to take the plunge because of the great price and weight class it fell into. Well I must say that I am very pleased with my decision. The X61 is solidly built and super light ~2.9lbs. My thinkpad is also the 1.8ghz dual core chip w/1gb of RAM. I got the system for $900. The default OS for this machine is unfortunately Windows Vista - this has to be one of the worst MS products (right after Windows ME) out there. You have an option to choose XP Pro, but they charge an extra $79 for that. Pairing Vista with a machine with less than 1gb of RAM is not recommended. Performance is good though, but adding another stick of ram would help it out due to the fact that Vista is a resource hog (waiting for SP1 to improve performance). Wi-fi connectivity is quick and reliable. Screen resolution does leave you aching for more brightness. There is no touchpad - only the classic cool red rubber pointer. Noticed and have read alot of people talking about the cursor drifting alot. I decided to stick with the base 4 cell battery - the 8 cell cylindrical battery sticks out the back. Don't get over 2 hour of life with regular surfing, but that's all I need. Keyboard has good feedback and isn't too meshed together. Has a neat keyboard light that is mounted on the top of the screen hinge that helps lighten up in dark surroundings. Noise level is pretty low, don't have a decibel reader to confirm the exact number. Base does not heat up too much so no lap burns. Also there is no optical drive on this system, although you can get it as an option with the port replicator. Only reason again that I didn't give it 5 stars is due to MS Vista.
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